Terms of Use
The agreement between you and UseAzza Ltd governing your use of and access to our website, affiliated websites, and all related services, products, and applications.
Effective from
1.0Definitions
These Terms of Use (these "Terms") represent an agreement between you and UseAzza Ltd (“we,” “us,” “our” or “UseAzza”), governing your use of and access to our website, affiliated websites, and all related services, products, and applications (collectively, the "Services"). "You" and "your" refer to the person who uses or accesses the Services.
2.0The Agreement
Your use of the Services is subject to these Terms and our Privacy Policy. By accessing the Services, you acknowledge that you have read and understood these Terms and our Privacy Policy, and agree to be bound by them. If you do not agree with any part, do not use the Services. These Terms and the Privacy Policy also apply if you become a customer, with any additional terms that you agree to when you opt for any of our services.
You acknowledge that transactions involving cryptocurrencies and digital assets involve substantial risks. The value of cryptocurrencies may fluctuate significantly and rapidly due to market conditions, regulatory developments, technological changes, liquidity constraints, and other factors beyond UseAzza's control.
You understand and accept that:
- crypto asset prices may rise or fall dramatically;
- past performance is not indicative of future performance;
- blockchain transactions may be irreversible;
- regulatory treatment of digital assets may change at any time;
- technical failures, cyberattacks, smart contract vulnerabilities, or blockchain disruptions may occur; and
- you may lose part or all of the value of your digital assets.
You are solely responsible for evaluating the risks associated with any transaction undertaken through the Services.
3.0Obligations
To use the Services, you must:
- accept and agree to these Terms and our Privacy Policy;
- be at least 18 years of age;
- register to create a User Account and provide the required information, including your name, email, identification, and other necessary details ("User Information");
- keep your User Information accurate, current, and complete.
You are responsible for safeguarding your User Account and promptly notifying us of any unauthorised use. Providing false information or using the Services unlawfully is grounds for termination.
4.0License to Use Services
We grant you a non-exclusive, limited, and revocable license to use the Services solely for your personal or business use in connection with the Services. This license terminates when you cease using the Services or if this Agreement ends.
5.0Intellectual Property
The Services, including all content and intellectual property (“Company IP”), belong to UseAzza. You agree not to reproduce, distribute, infringe upon, or use the Company's IP unlawfully. If you submit content ("User Content"), you grant us the right to use, modify, and distribute it in connection with the Services.
You must ensure that User Content is legal and non-infringing. We reserve the right to remove any User Content that violates these Terms. To the extent permitted by law, we may, in our sole discretion and without liability to you, terminate (or suspend access to) your use of the Services, Content, or your UseAzza Account for any reason, including, but not limited to, your breach of these Terms.
6.0Acceptable Use
You agree not to use the Services for the following:
- Illegal activities
- Violation of the intellectual property rights of the Company or any third party;
- Upload or otherwise disseminate harmful software;
- Engagement in fraud; or
- Publish or distribute any obscene or defamatory material.
UseAzza reserves the right to refuse, suspend, restrict, or terminate access to the Services where:
- identity verification cannot be completed;
- information provided is inaccurate, incomplete, misleading, or fraudulent;
- regulatory or compliance concerns arise; or
- additional verification is required but not provided within a reasonable timeframe.
You authorise UseAzza to conduct verification checks directly or through authorised third-party service providers and governmental databases where permitted by law.
Any violation may result in suspension or termination of your access to the Services.
7.0Fulfilment Policy
7.1Service Delivery
UseAzza is a WhatsApp-based fintech/crypto platform that allows users to buy, sell, send, and cash out crypto through a conversational interface on WhatsApp. Upon approval of your request by our team, we will begin processing your request in accordance with the timeline specified for your chosen service:
- Processing times vary depending on the service type, regulatory requirements, and responsiveness of the user.
- Users will receive updates on the status of their requests instantly on WhatsApp.
- Any delays caused by incomplete or inaccurate information provided by the user will not be the responsibility of UseAzza.
7.2Cancellations
Users may request to cancel a service before approval of the service. Once approval for a service has been given, cancellations are no longer permitted. UseAzza reserves the right to modify its service offerings, pricing, and timelines at any time. Any changes will be communicated to users in advance, where applicable.
Settlement timelines are estimates only and may be affected by banking systems, blockchain confirmations, third-party providers, network congestion, regulatory reviews, public holidays, or circumstances beyond UseAzza's control.
UseAzza shall not be liable for delays arising from third-party systems, banking institutions, blockchain networks, telecommunications providers, or force majeure events.
7.4Contact Us
For any inquiries regarding your order, please reach out to us at DPO@blocverse.com .
8.0Third-Party Websites
The Services may contain links to third-party websites or services. We provide such links and connections for your reference only. We do not control these sites, and your use of and access to them are at your own risk, subject to their terms and conditions and privacy policy.
9.0Privacy Information
UseAzza is committed to upholding the highest standards of data protection and privacy. By using the Services, you consent to the collection, use, storage, and disclosure of your information as outlined in these Terms and our Privacy Policy. Our use of your personal information is governed by our Privacy Policy. You authorise us to verify your identity and collect necessary information for compliance purposes.
To comply with applicable laws, regulations, internal policies, and risk management requirements, UseAzza may require you to complete identity verification procedures before accessing certain Services or conducting transactions.
10.0Reverse Engineering & Security
You agree not to reverse engineer or otherwise compromise the security of the Services.
11.0Indemnification
You agree to defend, indemnify, and hold UseAzza harmless against claims arising from your use of the Services, violation of these Terms, violation of UseAzza’s Privacy Policy, or unlawful conduct.
12.0Modification & Variation
UseAzza reserves the right to change these Terms at any time without notice. Any modifications to these terms are effective upon posting on the Website and will replace any prior version unless such versions are specifically referred to or incorporated into the latest modification or variation of these Terms. Continued use of the Services constitutes acceptance of any changes or modifications to these Terms.
13.0Entire Agreement
These Terms, along with the Privacy Policy, constitute the entire understanding between you and UseAzza regarding the use of the Services.
14.0Service Interruptions
We may temporarily suspend the Services for maintenance or other reasons on a scheduled or unscheduled basis without liability as a result of such downtime.
15.0No Warranties
To the fullest extent permitted by law, you understand and agree that your use of the Services, including all information, products, and content (including third-party content), is entirely at your own risk. The Services are provided "as is" and "as available" without any warranties. We and our third-party providers make no promises about the Services, including but not limited to guarantees of performance, accuracy, quality, or fitness for a particular purpose.
We do not guarantee that: (a) The Services will meet your needs, (b) The Services will be available without interruption or errors, (c) Results obtained from the Services will be accurate or reliable, (d) The quality of any products, services, or information will meet your expectations, or (e) Any errors will be fixed.
16.0Wallet Address Responsibility and Fees
You are solely responsible for ensuring the accuracy of all wallet addresses, account details, payment instructions, and transaction information submitted through the Services.
Transactions executed using the information provided by you shall be deemed authorised. UseAzza shall not be responsible for losses arising from incorrect wallet addresses, incorrect account details, mistyped information, user error, or instructions submitted by unauthorised persons using your account or communication channels.
17.0Disclaimer
UseAzza provides technology-enabled services relating to digital asset transactions.
Nothing contained in the Services constitutes investment advice, financial advice, tax advice, legal advice, portfolio management services, brokerage services, or a recommendation to buy, sell, hold, or invest in any asset.
Users are encouraged to obtain independent professional advice before making financial decisions.
Unless expressly stated otherwise, digital assets are not deposits, are not insured by any government agency, and may not benefit from protections applicable to traditional banking products.
18.0Anti-Money Laundering, Counter-Terrorism Financing and Sanctions Compliance
UseAzza is committed to complying with all applicable anti-money laundering, counter-terrorism financing, sanctions, fraud prevention, and financial crime laws.
You shall not use the Services in connection with money laundering, terrorist financing, proliferation financing, sanctions evasion, fraud, proceeds of crime, and/or any unlawful activity.
UseAzza may monitor transactions, conduct compliance reviews, request additional information, delay processing, reject transactions, suspend accounts, report suspicious activities to relevant authorities, or take any other action required by law or reasonably necessary to protect the integrity of the Services.
Where required by law, UseAzza may disclose information relating to your account or transactions to regulators, law enforcement agencies, financial institutions, or other competent authorities without prior notice to you.
19.0Limitation of Liability
To the fullest extent permitted by law, UseAzza, its affiliates, and their representatives will not be liable for any issues related to using or not being able to use the Services. We are not responsible for any indirect, special, or consequential damages, including loss of profits, data, or goodwill, even if such persons have been advised of the possibility of such damages. This limitation also covers events beyond our control.
20.0General Provisions
20.1Language
All communications made or notices given under this Agreement shall be in the English language.
20.2Jurisdiction & Choice of Law
These terms shall be governed by the laws of the Federal Republic of Nigeria, the Nigeria Data Protection Act, 2023, and complies with applicable consumer protection requirements under the Federal Competition and Consumer Protection Act, 2018.
20.3Arbitration
In case of a dispute between the Parties arising out of these Terms, disputes will be resolved through arbitration.
20.4Assignment
You may not transfer your rights under these Terms.
20.5Termination
UseAzza reserves the right to terminate this Agreement if you violate its terms, such as violating intellectual property rights, ignoring laws, or sharing illegal content. You can also terminate your account by contacting us at DPO@blocverse.com . If there are any pending transactions when you request termination, we will close your account after such transactions are completed. Your termination of these Terms will not affect any existing obligations. Some provisions will remain effective even after termination.
20.6Severability
If any part of this Agreement is held invalid or unenforceable, the remaining parts will remain in effect to the fullest extent possible. The rest of the Agreement shall continue in full force.
20.7No Waiver
If we fail to enforce any provision of this Agreement, this shall not constitute a waiver of any future enforcement of that provision or any other provision. Waiver of any part or sub-part of this Agreement will not constitute a waiver of any other part or sub-part.
20.8Headings for Convenience Only
Headings of parts and sub-parts under this Agreement are for convenience and organisation only. Headings shall not affect the meaning of any provisions of this Agreement.
20.9No Agency, Partnership, or Joint Venture
No agency, partnership, or joint venture has been created between the Parties as a result of this Agreement. However, you agree that our third-party service providers are third-party beneficiaries of the applicable provisions of these Terms, and have the right to enforce applicable terms as if such service providers were a party to these Terms.
20.10Force Majeure
UseAzza is not liable for any failure to perform due to causes beyond its reasonable control, including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances.
20.11Communications
All communication under this Agreement will be conducted via email. For any questions or concerns, please email us at: DPO@blocverse.com
20.12Unsubscribing from Our Services
You may unsubscribe from our communications at any time by clicking the "Unsubscribe" link at the bottom of any email we send you or you can contact us at DPO@blocverse.com with the subject line "Unsubscribe," and we will process your request.
20.13Miscellaneous
These Terms and our Privacy Policy constitute the entire agreement regarding the Services and replace any previous agreements. You acknowledge that you are not an employee, agent, or partner of UseAzza and do not have the authority to bind UseAzza in any respect whatsoever.